Frequently Asked Questions
We’ve gathered a few answers to common questions about our sleep support, product delivery, and how ROC works. If you’re wondering, you’re not alone. This page is here to offer clarity, comfort, and a little peace of mind.
Product and Delivery
1. How will I receive my digital product?
Once your purchase is complete, you’ll receive a secure email with a personalized download link. Everything is delivered quietly, with care.
2. Is my personal information secure?
Yes. We use trusted platforms and encrypted delivery to protect your privacy. Your information is never shared, and we only collect what’s needed to support your experience.
3. Can I gift a product to someone else?
Absolutely. ROC products make thoughtful gifts. Just enter the recipient’s email during checkout, and we’ll deliver it gently to their inbox with no pricing shown.
Coaching and Support
4. Is this clinical sleep therapy?
No. Rested Owl Co offers non-clinical coaching and sleep support. Our tools are designed to be emotionally attuned and behaviorally informed. They’re not a substitute for medical treatment or therapy.
5. What kind of support does Rested Owl Co offer?
We offer gentle guidance through digital products, reflections, and coaching-informed insights. Everything is designed to support your rest journey with warmth and clarity.
6. Can I reach out with personal questions about sleep?
Yes. If you have a question or need a quiet nudge, you’re welcome to reach out to us here at any time. We read every message with care and respond when we can with no pressure, just presence.
Email and Updates
8. How often do you send updates?
Just a few times a month or when something feels worth sharing. No spam. Only quiet support. If you have not signed up, you can do so here.
9. Can I unsubscribe anytime?
Of course. Every email includes a simple unsubscribe link. You’re free to come and go as you need.